FAQ

SHIPPING

Order processing may take from 3 to 7 days depending on the wig model. Please be patient !
International shipping is possible but may take around 15-30 days.
There is no express shipping available.

RETURN

We offer returns for any unopened items 14 days after receiving said item.
Please send us an email at customer.pockycos@gmail.com for any return issue, we will send you an address by email.
Please note that the return delivery will be free of charge if it's a mistake from our part. If you wrongly ordered a wig or color, the shipping will have to be covered by yourself.

SPONSORSHIP

You have at least 5K followers on Instagram and 10K on Tiktok ?
Please send us an email or a DM on our social media for any sponsorship opportunities.

AFFILIATE PROGRAM

For the moment, we do not have a affiliate program.

BRAND

Please note that our platform is to make superior quality wigs more accessible to the West. The wigs are not made by ourselves and the brands will keep their individual packaging. We are only trying to help you get a easier access to amazing wigs with correct shipping.

WIG STYLING

Please note that the wigs shown were trimmed and slightly styled, do not expect a fully styled wig when buying the item. However, we do plan to collaborate with wig styling artists and propose wig styling for any customers interested in the future. Stay tuned !